Best Buy Mortgages Glossary - The Financial Ombudsmen
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The Financial Ombudsmen
The Financial Ombudsman can help with most financial complaints
about:
- Banking services
- Credit cards issued by banks and building societies
- Endowment policies
- Financial and investment advice
- Health and loan protection insurance
- Household and buildings insurance
- Investment portfolio management
- Life assurance
- Mortgages
- Motor insurance
- Personal pension plans
- Private medical insurance
- Savings plans and accounts
- Stocks and shares
- Travel insurance
- Unit trusts and income bonds
Their address is:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone: 0845 080 1800
The Pensions Ombudsman
The Pensions Ombudsman investigates and decides complaints and
disputes about the way that pension schemes are run. Complaints
about the sales and marketing of pension schemes are dealt with
by the Financial Ombudsman.
Their address is:
11 Belgrave Road
London
SW1V 1RB
Telephone: 020 7834 9144
The Parliamentary Ombudsman
If you have a complaint about National Savings and Investments,
which is part of HM Treasury, you should contact the
Parliamentary Ombudsman.
Their address is:
The Parliamentary Ombudsman
18th Floor, Millbank Tower,
Millbank
London
SW1P 4QP
Telephone: 0845 015 4033
The Legal Services Ombudsman
Each branch of the legal profession has its own professional
body responsible for setting its standards of conduct and
service. These professional bodies are also responsible for
investigating complaints. If you make a complaint about a
lawyer, the Ombudsman will investigate the way that your
complaint was dealt with by the lawyer's own professional body.
Their address is:
Office of the Legal Services Ombudsman
3rd Floor
Sunlight House
Quay Street
Manchester
M3 3JZ
Telephone: 0845 601 0794
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